Public Relations Officer
At St. John’s Hospital, Kattappana, our Public Relations Officers (PROs) play a vital role in ensuring smooth communication between patients, hospital staff, and the community. We are committed to providing transparent, compassionate, and effective communication to enhance the patient experience and uphold our hospital’s reputation.
Key Responsibilities :
✅Patient Communication – Assisting patients and their families with inquiries, appointments and services.
✅Media & Public Relations – Managing press releases, hospital news, and media interactions.
✅Crisis Communication – Ensuring accurate information dissemination during emergencies.
✅Marketing & Branding – Promoting hospital services through social media, campaigns, and outreach programs.
✅Internal Coordination – Facilitating communication between hospital departments and staff.
✅Community Engagement – Organizing health camps, awareness programs, and CSR initiatives.
✅Feedback & Grievance Handling –Addressing patient concerns to enhance service quality.
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